CRM software proficiency (Salesforce, HubSpot, or similar platforms)

Microsoft Office Suite (Excel, Word, PowerPoint)

Dialer systems and telephony software

Email communication and productivity tools

Data entry and database management

Basic knowledge of sales analytics and reporting tools

Excellent verbal and written communication skills

Active listening and empathy

Persuasion and negotiation abilities

Time management and organizational skills

Resilience and ability to handle rejection

Team collaboration and cooperation

Problem-solving and critical thinking

Customer-centric mindset

Adaptability and flexibility

Self-motivation and goal orientation