ServiceNow Platform (ITSM, ITOM, HRSD, CSM modules)

JavaScript and GlideScript

ServiceNow APIs (REST, SOAP, GraphQL)

SQL and database design

HTML, CSS, and XML

ServiceNow Studio and Application Development

Business Rules, Workflows, and UI Policies

Integration technologies (MuleSoft, Boomi, or similar)

Version control systems (Git, GitHub)

ServiceNow Now Platform and low-code development

Data migration and ETL processes

Performance optimization and debugging

Strong problem-solving and analytical abilities

Excellent communication and interpersonal skills

Ability to work effectively in a team environment

Strong attention to detail and quality focus

Time management and ability to handle multiple priorities

Adaptability and willingness to learn new technologies

Client-facing skills and ability to understand business requirements

Documentation and technical writing skills

Mentoring and knowledge-sharing abilities

Proactive approach to continuous improvement